Our Policies and Frequently Asked Questions
Complimentary Amenities Available
With our compliments, you will enjoy our Be Replenished breakfast available from 8:30 am to 10 am, an evening wine reception with a glass of locally sourced wine and our custom rosemary nut mix from 5 to 6 PM, freshly-baked cookies in the afternoon, sodas/bottled water, HBO movies, high-speed wireless Internet service, bicycles to borrow and on-site parking. A wide variety of other amenities and services are available for an additional charge. Please ask for our “As You Wish” concierge services for pricing options.
When you make a reservation with us, we’re ready to personally greet you at the front door. If you provide us with the names of everyone in your party, they will each be personally mentioned on the welcome card waiting for you in your room. You are welcome to check-in between 3 and 8 PM. We put a great deal of care into getting ready for your arrival and because of this we unfortunately cannot guarantee arrivals earlier than 3 PM.
If you arrive earlier in the day and are unsure of what to do while we’re preparing your room, we’re always happy to store your luggage and recommend activities around town.
Please plan on checking out of your guest room by 12 noon so that we may put the same level of care into preparing for the next guest.
If you plan on checking in after 8pm, please call the front desk as soon as you know you’ll be late so that we can make special arrival arrangements for you.
Should you need to check-out earlier than your scheduled departure date, we understand but will need to charge you for the full cost of your stay.
Guest Identification Required
For security reasons, you’ll be asked to present valid picture identification along with your credit card during check-in.
Should you need to cancel your reservation, you must call at least seven days prior to avoid a charge for the full amount of your reserved stay to your credit card. To ensure your reservation was properly cancelled, you must obtain a cancellation number from the innkeeper for your records. We can only guarantee your cancellation with this number.
Seal Cove Inn is proud to be a smoke-free Half Moon Bay hotel. Smokers are kindly asked to step outside to the other side of the parking lot to smoke. Please do not smoke in any of the guest rooms, on the patios or balconies. If smoking occurs, there will be a $500 cleaning fee per night added to your folio. Please know we strictly enforce this policy.
We love our pets but due to our proximity to the marine sanctuary, we are unable to allow guests to bring pets to stay. We will be happy to refer you to a local kennel if needed. Service animals are permitted.
Our rates are based on double occupancy and the maximum occupancy in most rooms is 3 people. You are welcome to bring an additional guest for an extra $35 per night charge, regardless of age. Please also know we cannot guarantee rollaway requests due to limited availability. If you should need a rollaway, please let us know at the time of booking.
See you soon!